JINDAL WATCH CO. | SHIPPING & SECURE DELIVERY PROTOCOL
At Jindal Watch Co., we understand that a luxury timepiece is a significant investment in your legacy. Our shipping process is engineered to ensure your watch travels with the same industrial precision and care with which it was crafted. From our secure vault in Surat to your doorstep, every second of the journey is monitored.
1. NATIONWIDE PRESENCE (PAN INDIA)
Jindal Watch Co. operates exclusively within India, providing elite logistical support to our domestic clientele.
- Complimentary Shipping: We offer Free Shipping Pan India on all orders.
- Secure COD: Cash on Delivery is available to ensure you only pay once the package is in your hands.
2. PROCESSING & DELIVERY TIMELINES
We utilize a two-stage protocol to ensure your timepiece is flawless before it reaches your wrist:
| Phase | Timeframe | Detail |
| Quality Certification | 1–2 Business Days | Includes rigorous mechanical testing, time-setting, and secure shock-proof packaging. |
| Premium Transit | 5–7 Business Days | Secure transit via our trusted national logistics partners (BlueDart / Delhivery / DTDC). |
| Total Lead Time | 6–9 Business Days | The estimated window from order confirmation to your doorstep. |
3. REAL-TIME TRACKING
- Dispatch Notification: The moment your timepiece leaves our facility, you will receive a Shipping Confirmation via WhatsApp/Email featuring your unique tracking ID.
- Live Updates: You can monitor your shipment’s progress in real-time through our courier’s portal to stay informed of its exact location at all times.
4. SECURE HANDOVER PROTOCOL
Because we deal in high-value horological instruments, we maintain strict security standards:
- Signature Required: To guarantee security, every delivery requires a physical signature from an authorized recipient. Packages will not be left unattended at doorsteps or with third parties.
- Address Integrity: Please ensure your delivery details are 100% accurate. Jindal Watch Co. cannot be held liable for misdelivery resulting from incorrect address inputs.
- Tamper-Evident Packaging: Every shipment is sealed with Jindal Watch Co. Security Tape. If the outer box appears tampered with or opened, do not accept the package and document it immediately in your Mandatory Unboxing Video.
5. POST-DELIVERY SUPPORT
Should your timepiece arrive with any visible damage or mechanical concerns, please refer to our Refund Policy. Remember, all claims must be initiated within 7 days of receipt and must be accompanied by a continuous, uncut unboxing video.
CONTACT OUR LOGISTICS TEAM
For any questions regarding your shipment:
📧 Email: jindalwatchco@gmail.com
📍 Dispatch Center: Surat, Gujarat, India.